Welcome to our customer service page
Here you will find links to our most common FAQs, terms and conditions, return policy and contact information.
Find Us
625d Whangaparaoa Road, Stanmore Bay, Auckland
Phone: 09 424 0403
Email: info@coastcakes.co.nz
Returns
Need to return something you purchased? Find all the information you need
HEAR FROM OUR CUSTOMERS
"Ordered a vanilla and biscoff 21st cake for my daughter! Cake was awesome, exactly what we wanted for country theme! Super yummy and moist! Best price on the Coast! Thank you so much!"
"We ordered a cake topper print at the last minute and asked for it to be delivered urgently for our daughter’s birthday party. They had it printed and courier ordered within hours. Unfortunately the delivery went missing with the courier. In a mad panic on the day of the party I called to explain the courier hasn’t arrived. They printed a second one for me and delivered it personally to my home in time for the party. Not only was the topper perfectly done their customer service was above and beyond and ensured our daughter’s party was as special as she hoped it would be. Thank you coast cakes for your kindness and understanding. Xx"
"Just wanted to pass on a massive thank you for Carter’s basketball cake. The guests were all very impressed. As for the cake itself it tasted delicious. My son said it was so moist and so good! We all totally agree including my daughter who is not a big chocolate cake fan. Many thanks again"